Returns & Exchanges
At The Fleece Company, we want you to stay cozy and satisfied with every purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your fleece doesn't provide the perfect fit or feel, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the fleece is protected from moisture during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.